How can I raise a grievance or complaint, and what is the process for resolution?

• Submit Your Concern: Use the Resident Portal, email, call, or visit the leasing office.
• Provide Details: Share detailed information about your issue to help us address it effectively.
• Review and Resolution: We will review your complaint and work to resolve it quickly, keeping you updated on progress.
• Follow-Up: We will follow up to ensure everything’s resolved to your satisfaction.