About 75-90 days before your lease ends, you will get a renewal offer letter. Review the offer, sign the new lease, and update any details. We are here to help if you have questions or want to discuss the offer!
To remove a leaseholder from your lease, all current leaseholders must sign a Leaseholder Removal addendum. If the departing leaseholder is responsible for any payments, those must be settled prior to the removal. Please ensure that your renter’s insurance is updated to reflect the change.
To add a leaseholder, all current and new leaseholders will need to sign a Roommate Release/Addition addendum. The new leaseholder will need to pass a credit and background check. Fees include an application fee and a non-refundable lease alteration fee. Please ensure that your renter’s insurance is updated to reflect the change. If there are issues with your resident account or condition of your home, this request may not be approved.
Once your application is approved, you will sign your lease and submit any necessary payments, such as your security deposit and prorated rent. Prior to your move-in, our team will conduct a thorough inspection to ensure your new home is ready. You will also receive a detailed welcome letter with important move-in information. On move-in day, you will be provided with fobs and/or keys, a community tour, and an orientation to help you settle in. During your first week, we will follow up to ensure everything is going smoothly.
If you are locked out, please contact the leasing office or maintenance for assistance. There may be a fee for after-hours lockout services.
Yes, transfers to another home within our community are possible. To get started, submit a transfer request to our team. You will need to complete a new application, meet the income requirements, and sign a new lease. There are a few fees involved, such as a transfer fee (if your current lease isn’t ending soon), a new deposit, and possibly pet fees. Please note that transfers to the same floor plan aren’t allowed, and transfers are subject to availability and other conditions. If there are any issues with the condition of your home or your resident account, the request to transfer to another home may not be approved.
