What is the process for renewing my lease?

About 75-90 days before your lease ends, you will get a renewal offer letter. Review the offer, sign the new lease, and update any details. We are here to help if you have questions or want to discuss the offer!

How can I remove a leaseholder from my policy?

To remove a leaseholder from your lease, all current leaseholders must sign a Leaseholder Removal addendum. If the departing leaseholder is responsible for any payments, those must be settled prior to the removal. Please ensure that your renter’s insurance is updated to reflect the change.

How do I add a leaseholder to my lease?

To add a leaseholder, all current and new leaseholders will need to sign a Roommate Release/Addition addendum. The new leaseholder will need to pass a credit and background check. Fees include an application fee and a non-refundable lease alteration fee. Please ensure that your renter’s insurance is updated to reflect the change. If there are issues with your resident account or condition of your home, this request may not be approved.

How do I submit a noise complaint?

You can submit noise complaints by contacting the leasing office or through the Resident Portal. Please include details and any evidence to help us address the issue.