Can I transfer to another home?

Yes, transfers to another home within our community are possible. To get started, submit a transfer request to our team. You will need to complete a new application, meet the income requirements, and sign a new lease. There are a few fees involved, such as a transfer fee (if your current lease isn’t ending soon), a new deposit, and possibly pet fees. Please note that transfers to the same floor plan aren’t allowed, and transfers are subject to availability and other conditions. If there are any issues with the condition of your home or your resident account, the request to transfer to another home may not be approved.

Are security deposits refundable?

Security deposits are refundable, subject to the condition of the home and any applicable deductions for damages or unpaid rent. A move-out inspection will determine the final refund amount.

What is involved in the move-out process?

When you are ready to move out, provide us notice and we will schedule a pre-move-out inspection. This helps identify any potential charges and lets you fix any issues. On move-out day, return your fobs and/or keys to complete the process.

How do I give notice to move out?

How do I give notice to move out? 

We are sorry to see you go and have valued your residency.  If there is anything we can do to continue your residency, we’d love to hear from you and encourage you to contact your leasing office.   

To provide management with notice of your intention to move out of your apartment home, please visit your resident portal or using this link: Resident Services – Account Access. After logging into your resident portal, please select your name on the upper left hand of the page, then Setting, then Notice to Vacate.  To enter the notice for the first time, select Add and complete all fields of the online form. Once you submit, you are finished and can expect an acknowledgement from the community within 48 hours. 

I don’t know my forwarding address yet, what should I do? 

If you haven’t yet secured your next home, please enter your current address in the forwarding address fields of the online form.  A forwarding address is required to mail any applicable security deposit refund, and you can return to your portal to update your forwarding address as the details of your move are finalized.   

Change in Plans?    

If your plans change, you can return to the portal to modify the details of your notice, such as date or forwarding address. If you wish to cancel your notice to vacate, please contact your leasing office.  Please keep in mind that management may not always be able to accommodate a change in move out date if your apartment has already been re-rented.   

How much Notice is Required?   

Residents are required to provide at least 60 days’ notice*. If you move out prior to your lease expiration, additional financial obligations or termination fees, may apply. Please review your lease agreement which is available under Documents on your resident portal for specific details.  

*30 days’ notice is required for month-to-month leases, and additional charges may apply.